Ashcroft
Intelligence
The recovery journey

Four phases. One discipline.

A transparent, linear process — you always know which phase your case is in and what has to happen next. Scroll to walk through the journey.

Phase 01

Confidential intake

24h
Response
100%
Confidential
1 / 4
01 1–2 days In focus

Confidential intake

You submit case details through our secure portal. A senior analyst reviews within 24 hours and confirms — free of charge — whether we can help.

  • 24-hour response
  • No cost, no obligation
  • Bound by confidentiality
  • Case reference generated
You receive
Written triage memo, engagement proposal.
02 2–4 weeks

Evidence & tracing

We reconstruct the flow of funds using bank records, on-chain analysis and open-source intelligence, identifying counterparties and recoverable assets.

  • Forensic accounting
  • On-chain wallet tracing
  • OSINT & UBO mapping
  • Regulatory record checks
You receive
Forensic report, counterparty dossier, asset schedule.
03 4–10 weeks

Recovery strategy

You receive a written strategy: regulatory action, chargeback, cooperating-exchange freeze, or litigation — whichever route has the highest probability of return.

  • Regulatory complaints
  • Bank & card chargebacks
  • Exchange freeze requests
  • Cross-border legal action
You receive
Filed complaints, freeze confirmations, settlement offers.
04 1–4 weeks

Return of funds

Recovered assets settle through an independent escrow account. You are updated in real time through your client portal, with a final report on completion.

  • Independent escrow
  • Live portal updates
  • KYC-verified disbursement
  • Detailed final reporting
You receive
Escrow settlement, disbursement, closing report.
Typical case timeline

From first contact to settlement.

Median duration across all matters accepted in the last two years.

Week 1+
01
Confidential intake
1–2 days
Week 3+
02
Evidence & tracing
2–4 weeks
Week 8+
03
Recovery strategy
4–10 weeks
Week 16+
04
Return of funds
1–4 weeks
Your part

What we need from you.

We don't ask for money. We ask for information — the more precise, the faster the recovery.

Reminder
Ashcroft never asks for a retainer, gas fees, or "unlock" payments. Ever.
  • Correspondence with the counterparty (emails, chats, calls)
    01
  • Bank statements or wallet addresses showing the transfers
    02
  • Contracts, T&Cs or marketing materials you were shown
    03
  • Screenshots of platform dashboards, if applicable
    04
  • Any prior police or regulator reports filed
    05
Client portal

Every move, visible.

You watch the recovery unfold in real time — filings, freezes, offers, and settlements arrive in your portal the moment they happen.

Visit client portal
Live · Case #AR-2039
Encrypted feed
Intake reviewed
Senior analyst assigned
2m
Wallet cluster identified
3 addresses linked to counterparty
1h
Freeze request filed
Cooperating exchange · EU
6h
Settlement offer received
Counterparty responded
1d
$412k
Traced
3
Jurisdictions
Phase 03
Current
Clients on the process

What the four phases feel like.

"By week two I had a written triage memo I could actually show my lawyer. By week ten the funds were back in escrow."
M
Marcus Delacroix
Private client · Geneva
Recovered
$340k
Verified client outcome. Names anonymised on request.
Questions about the process

Before you begin.

The details clients most often want cleared up before submitting intake.

Full FAQ
A senior analyst reviews every intake within 24 hours. If we accept the case, Phase 02 usually starts within 3 business days.
No — but phases run in parallel where possible. Freeze requests in Phase 03 often start the moment on-chain tracing in Phase 02 identifies a cooperating exchange.
You're told immediately, in writing, with the reason. Cross-border discovery and uncooperative counterparties are the two most common causes.
Every case has a live portal with real-time filings, a named analyst as your point of contact, and a written phase report at each transition.
No. Fees are contingency-only and apply strictly to recovered funds at settlement — never per phase, never per hour.
Ready?

Start Phase 01 today.

Your free case review begins the moment you submit intake — a senior analyst responds within 24 hours.

Submit intake — free reviewSpeak to an analyst first
  • Initial deposit, then case start
  • Reviewed in 24h
  • Confidential & encrypted
  • Median close · 8–16 weeks